Type alias TeamListPrivate

TeamList: {
    active: boolean;
    dbId?: string;
    desktopLayoutId?: string;
    id: string;
    multiMediaProfileId?: string;
    name: string;
    queueRankings: string[];
    rankQueuesForTeam: boolean;
    siteId: string;
    siteName: string;
    teamStatus: string;
    teamType: string;
    userIds: string[];
}

Configuration for a team in the contact center system

Type declaration

  • active: boolean

    Whether the team is active

  • Optional dbId?: string

    Optional database identifier

  • Optional desktopLayoutId?: string

    Optional desktop layout identifier

  • id: string

    Unique identifier for the team

  • Optional multiMediaProfileId?: string

    Optional multimedia profile ID for team

  • name: string

    Team name

  • queueRankings: string[]

    Ordered list of queue rankings

  • rankQueuesForTeam: boolean

    Whether queue rankings are enabled for team

  • siteId: string

    Site identifier where team is located

  • siteName: string

    Name of the site

  • teamStatus: string

    Current status of the team

  • teamType: string

    Type of team (e.g., 'AGENT_BASED')

  • userIds: string[]

    List of user IDs belonging to team

Settings

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